Q: How do I contact the seller? The “contact seller” option doesn't seem to be helpful. I don’t want to cancel the subscription without being able to ask a question about the products but (out of charactAsked by Erika M., February 2021
Although we connected, please know that the 'contact seller' link will email us directly. We try to respond the same business day, but occasionally it does take us 1-2 days during busy times. On weekends, we may not be able to respond until Monday morning.
Opps they got back to me!!!! Ignore this!!!
Q: So each month is a different theme and different items the sneek peeks are just the first one that I will receive upon ordering. I apologize subscriber buying is very new to me. New at this ☺️Asked by Marisa D., March 2020
Thanks for your questions - sometimes subscriptions can be a little overwhelming with all the choices!
The short answer is YES, each shipment is unique. Your first shipment is likely to be a standard welcome box containing our most popular items - we do this so you can receive a box without waiting for the next shipping cycle. For this reason, it may not be the same as the sneak peek offered on the site. The photos in our listing are representative of our our Quarterly novels and our Kink of the Month Club shipments.
Hope this helps!
Novel Erotics
Q: Can I purchase just the box without the goodies inside? I have a dear friend that loves the box and I can’t seem to find anything else like it ? Asked by Sarah P., August 2019
Yes. We will sell any of the boxes for $10 plus a small shipping fee. We
will create some new listings for the boxes. Thank you for asking!
If you didn't find them, the boxes are on thier main site. Just search for the name on the web.
Q: Is it possible to purchase past boxes? Asked by Julia C., September 2020
Yes, you can purchase past boxes. We have added selections as add-ons and you can always use the email link to contact the seller with a question if you are looking for something specific - we'd love to help you!
Out of two boxes thus far we received one item each that was not designed for a lesbian couple. Overall, this is still a great and fun box to receive and I do recommend it.
If you want to toss money in the trash to receive nothing and be completely ignored until you file a complaint through cratejoy itself to get a label created but no box shipped, then a reluctant refund with no real apology just deflection than I cant recommend this box enough. Otherwise steer clear
We definitely messed up your order, and I again apologize. Your refund was issued before I received any complaint, for the record. As I explained, we are a small business and I had some health issues to deal with that caused me not to be on top of my game. As mentioned, that is not an excuse for you, but I did want to provide context. I'm sorry that you see breast cancer as deflection. I sincerely hope that you and yours remain healthy and happy XOXO.
I absolutely love this. Did an unboxing video of it on my onlyfans and can not wait to get another one.
I really enjoy this box a lot,
Selecting the crate and the process of ordering was really simple and easy. For this months crate my wife and I were disappointed that is was all personal like items. This was supposed to be a kinky of the month crate and I expected it to be more kink than vanilla.
Fun products. Customer service was helpful when I had an issue - they were responsive and resolved the issue.
It was all great until they sent out the "Arabian Nights" box. Chocked full of racist stereotypes that just further enable cultural imperialism and arabface. The owners are white and likely wildly uneducated about the harm that this box causes. Throwing it all away and canceling immediately.
I am sorry you were offended by this particular book. The book presents an opportunity for couples to role play in a way of their choosing. This package includes a belly dancer type hip sash, adhesive jewels for the forehead, a matching face mask/veil, finger zills, a vibrator, and a handbook of tantric positions. Yes, all of these are inspired by some of the exotic things we love about middle eastern sexual culture (this is a sex toy offering...). We showed this package off at at least two trade shows with very diverse audiences in Brooklyn and New Jersey, with rave reviews. We certainly respect that this book did not sit will with you, but for many this is an enjoyable...
Wife loved it over all a good experience
I’ve received two boxes and just ordered the third! Absolutely love them! They’re cute, fun, and somewhat addicting 😉. Customer service is the best I’ve ever dealt! They reached out to me immediately after my first two orders to make sure I didn’t accidentally 2nd on accident! They also helped me track both packages until I received them. Again, best I’ve ever dealt with. Quick, concise and friendly! Hopefully new boxes are coming soon!
I just signed up during a sale and got my first box at a discount. I did an Unboxing video on my YouTube channel, My "Real" California Life! This box was amazing, it was just right for a first box and I can't wait to try the stuff inside!
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