Q: I’m looking for paint makers for my art work. Is that something I could chose to get more then anything else?Asked by Travis G., April 2021
Hello! The Inky Box is always a surprise, so subscribers don’t choose what they’re getting!
Q: Not to sound dumb or petty, but where do they ship from? I’ve ordered a few things as of late and they had an address in the us but shipped from elsewhere. Asked by Jennifer H., March 2021
Everything ships from Long Beach, California!
-Sarah
Q: The Inky Box is currently sold out. Is that just for the month of January?Asked by Emily S., December 2020
Yes, subscriptions will open back up for February on January 1st!
Q: Can you purchase past boxes?Asked by Shona F., December 2020
Hi Shona! I don't sell past boxes because I keep any extra inventory for my yearly Mystery Bags!
I love the supplies that come in these boxes. The surprise of not knowing what's next but with the joy in knowing templates and tutorials come with it--so instead of just random supplies, it is a project to undertake knowing I can finish it with what is delivered. It is well thought out and thoroughly enjoyable. One of my favorite box subscriptions out of many I have. I recommend it!
As someone who merely dabbles in hand lettering, but is always interested in trying out some of the more popular products, this has been great! The pens in each box are always fun, and the cards have been filling up my back-up card collection quite well! There was one instance where shipping was going to be late (due to unforeseen circumstances) and the seller quickly alerted me about it as well as updating me about when the late orders shipped. It was very helpful.
I'm overall completely satisfied with the products I receive, and while I don't have a printer for the practice sheets nor often remember to use the tutorials that are available, I am still happy with the physical products I receive. :)
This is my first box and I am impressed with the quality of the items. The paint dot samples are very pigmented colours and I love that a full 6x8 15 sheet Strathmore mixed media pad was included.
Lisa G.
The first 2 out of three I got were sufficient. I wasn't exactly impressed, but it was about what I was expecting (some cheap products straight from Asia I'm assuming). However, my 3rd and last box (June 2021) was very disappointing. There wasn't a single item with ink. It's the INK box, not water color box. If I wanted watercolor, I would have got a watercolor box. And the watercolor products were mediocre at best, including a brush and tiny pallete that seemed extremely cheap to me. It was my final box, so I was pretty let down.
Hi Jean, I'm so sorry you were disappointed with The Inky Box. I assure you that all products that go into it are items from well-known companies within the lettering community. As far as the watercolor box, I only do those once or twice a year to change things up a little. Some people get bored with every box being pens and want to try something a little different. Hopefully I can win you back at some point!
-Sarah
First off, Sarah is wonderful to work with. This is a gift for my daughter who has taken up lettering, and she has mixed feelings about what she receives. The first box was full sized, and she didn't appreciate the cards. The second we switched to mini, and she doesn't feel she receives any value over purchasing at the local art stores or online, like many have said. Plus, no matter the medium, the colors were nearly invisible! The third she is even more disappointed in. It feels like the seller buys the large packages of the products and gives away the colors she doesn't like. On that note, we are canceling.
I know a lot of her (and my) expectations come from my experience with another subscription box, where for $50/mo I received $250 in items. Inky Box, and probably most of the things on Crate Joy, are not that.
Hi Brenda,
I’m so sorry you were disappointed with your experience! You’re definitely right, I’m not able to operate like the huge subscription boxes that get most of their products for free or at a very deep discount in exchange for the exposure. I’ve been taking your and others’ feedback into consideration, and I’m hoping to win you back soon!
Love this box. All the pens are really fun. And the extras are always so cute.
Thank you Deirdre! So glad you love it!
-Sarah
The box was fine. Not horrible and not great. The variety seemed better suited to the mini box as I was expecting a better mix of ink and paper/misc. items. The February box is 90% ink with two note cards. I looked at past boxes before I ordered and based my ordering off of those. I did cancel my subscription as it was not quite what I was expecting. This might just be a personal preference. Going off the reviews, the box is perfect for many people.
Ordered a three month subscription. Got my first box, never received a second and now they are saying they are preparing my third. No tracking on second package and have ignored my inquiry as to the issue. Bad business but the pens were cool, even though I could have bought them cheaper on Amazon. I like the surprise but if a company can't at least respond or get the product to you then it's a no go. I will be canceling after this review. I WILL BE DEMANDING A REFUND FROM CRATEJOY IF I don't receive both months I paid for without product.
Hi Susan,
I replied to your inquiry via Cratejoy on the 10th, but maybe it didn’t get to you? I’m so sorry if that’s the case. Tracking shows that both boxes were delivered (you can find the tracking numbers in your shipping emails) but if one of them was not, we can go from there. If you could email me directly just in case emails aren’t being delivered to you through Cratejoy, we’ll get it figured out! Cratejoy won’t let me link my email here but you can find it on the Instagram page or on the actual website. I can also send a screenshot verifying that I did attempt to reply via Cratejoy the day I received your email.
-Sarah
great pens for lettering. Can't wait to get my next box.
Thanks Andrea! Glad you're enjoying it!
-Sarah
This is a lovely subscription. I'm doing a rotation of subscriptions, and enjoyed this one very much.
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