Q: Hi! Is there any way to know what countries will be featured for August, September and October 2023? Asked by Srishti P., August 2023
Hi, thank you for showing interest in our Treats boxes. You can get a hint of the country box for the month by checking our social media platforms like Facebook and Instagram.
Q: What is the country for the January 2023 box? I received my box but without a card.Asked by Karley P., January 2023
I'm sorry about that. We're experimenting with "snacks around the world" boxes in a new format that's why there are no postcards in them, rest assured that the next boxes will be the same as before with postcards!
Q: Do they put cards in the box and have gift receipt option?Asked by Aj D., December 2022
Hi Aj, we do not include a physical gift card in the box but you can add a gift message to the recipient's notification email when the box is shipped. You may also email us if you have additional questions or concerns!
Q: Hi, I would like to order a subscription as a Christmas gift. Is it possible to have the first box sent to me to wrap and give directly? Asked by Kathryn S., December 2022
Hi Kathryn,
Yes, we can send the initial box to your address and then just change the shipping address for the subsequent boxes. You can change it on your end or we can do it for you if you contact us!
Kindly let us know if you have additional questions!
I think you had a great business idea starting this website!
You've given us the opportunity to taste sweets from all over the world, which otherwise we wouldn't have chance to try.
Its like a little journey with a premium prize, treats!
Looking forward to try as many different boxes.
Biggest plus goes for your excellent support team, especially Rose, who was always here to answer and help :)
Hi Biljana, thank you for your wonderful review. We're glad to hear about your experience with our customer service team. Rest assured that we will continue providing quality service.
Presentation was great. All chocolate products were melted. Very disappointed, was a gift for my nieces birthday. Would love a replacement with to make up for the loss.
Hi Christina, we're sorry to hear about the melted items that you received. We want to make sure that you have a fun and happy experience with us and we will get back to you to resolve your concern.
Half the stuff I threw out so il probably be canceling my subscription
Hello June, we deeply apologize that you were unhappy with the selection of the snacks inside your box. We want to make sure that you are happy and make your Treats experience a positive one. We've sent you an email and looking forward to your response.
The box I got didn’t meet expectations but treats got in touch right away and were super nice and sent me a free box to make sure I was satisfied with my purchase. It is a good box if you want to get snacks from around the world that you most likely won’t ever see otherwise.
Hi Dylan. We're sorry to hear that we did not meet your expectations. We want to make sure that you have a fun and happy experience with us by making things right for you. We will get in touch with you soon to help resolve your concern.
This is the perfect subscription for those who love exploring and trying new things like our family.
Thank you for posting your review. We’re thrilled to hear that we made a good
impression on you. Cheers!
A great way to get foreign snacks sent to your doorstep. Each box we receive has so much variety that you'll always discover something new you will like
Thank you for taking a moment to share your experience and we’re so proud to deliver great value to our customers like you. We look forward to seeing you again soon.
My daughter and I really enjoyed it and can’t wait for the next one
Awesome feedback, Melissa, thank you for taking the time to leave us a great review! If you have any questions, please do not hesitate to let us know,
Best costumer I have seen in a long time. Solved my issue in a fast, understanding, and kind way. I can’t wait for my next box.
Hi Tara, we're sorry to hear that we did not meet your expectations. We want to make things right and make sure you're happy. We have sent you an email to better resolve your concern.
I'm so glad I found this subscription they have lots of snacks I've never had before. Thank you Treats for putting together this lovely box
We appreciate you taking the time to give your feedback and look forward to serving you again in the future! Thank you so much!
10 out 10 I enjoyed it very much can't wait for the next box
Thank you for your great review. Here at Try Treats, we work hard to offer high-quality service to
every customer. We look forward to hearing from you again soon.
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