I think you had a great business idea starting this website!
You've given us the opportunity to taste sweets from all over the world, which otherwise we wouldn't have chance to try.
Its like a little journey with a premium prize, treats!
Looking forward to try as many different boxes.
Biggest plus goes for your excellent support team, especially Rose, who was always here to answer and help :)
Hi Biljana, thank you for your wonderful review. We're glad to hear about your experience with our customer service team. Rest assured that we will continue providing quality service.
Presentation was great. All chocolate products were melted. Very disappointed, was a gift for my nieces birthday. Would love a replacement with to make up for the loss.
Hi Christina, we're sorry to hear about the melted items that you received. We want to make sure that you have a fun and happy experience with us and we will get back to you to resolve your concern.
Half the stuff I threw out so il probably be canceling my subscription
Hello June, we deeply apologize that you were unhappy with the selection of the snacks inside your box. We want to make sure that you are happy and make your Treats experience a positive one. We've sent you an email and looking forward to your response.
The box I got didn’t meet expectations but treats got in touch right away and were super nice and sent me a free box to make sure I was satisfied with my purchase. It is a good box if you want to get snacks from around the world that you most likely won’t ever see otherwise.
Hi Dylan. We're sorry to hear that we did not meet your expectations. We want to make sure that you have a fun and happy experience with us by making things right for you. We will get in touch with you soon to help resolve your concern.
This is the perfect subscription for those who love exploring and trying new things like our family.
Thank you for posting your review. We’re thrilled to hear that we made a good
impression on you. Cheers!
A great way to get foreign snacks sent to your doorstep. Each box we receive has so much variety that you'll always discover something new you will like
Thank you for taking a moment to share your experience and we’re so proud to deliver great value to our customers like you. We look forward to seeing you again soon.
My daughter and I really enjoyed it and can’t wait for the next one
Awesome feedback, Melissa, thank you for taking the time to leave us a great review! If you have any questions, please do not hesitate to let us know,
Best costumer I have seen in a long time. Solved my issue in a fast, understanding, and kind way. I can’t wait for my next box.
Hi Tara, we're sorry to hear that we did not meet your expectations. We want to make things right and make sure you're happy. We have sent you an email to better resolve your concern.
I'm so glad I found this subscription they have lots of snacks I've never had before. Thank you Treats for putting together this lovely box
We appreciate you taking the time to give your feedback and look forward to serving you again in the future! Thank you so much!
10 out 10 I enjoyed it very much can't wait for the next box
Thank you for your great review. Here at Try Treats, we work hard to offer high-quality service to
every customer. We look forward to hearing from you again soon.
Everything looked tasty and there was a good variety of tasty treats too!
Thank you for choosing us and for sharing your experience! Have a great day!
I ordered this VERY last minute as a similar gift I ordered for someone could not be delivered for Christmas due to shipping delays from the company. This box got delivered to my house 3 days after ordering and in time for Christmas. I could not be happier. Thank you!
We are grateful that you took the time to leave us a review, Heather! Your feedback helps us to improve service for everyone. We’re here for you anytime!
It was disgusting. .
Update: I contacted the company asking what country the box was from. Rose replied to me fairly quickly to explain that they had tried a different format with snacks around the world (rather than from one specific place), but that they would be returning to the format where the snacks are from one place and you get the postcards, etc. I was pleasantly surprised and glad to see that they responded promptly, explained the situation, and wanted to make it right. Very nice to see!
I received a 3 month subscription as a Christmas gift. The first box arrived, but there was no card or anything to indicate what country the snacks were from. I actually gifted a subscription to my brother last year and he got a card telling him where they were from. I'm not sure if it was just missed or they no longer tell you. I've tried all but 2 of the snacks in the box - most were pretty good, but one the "filling" (or whatever it was) was rather hard/tacky, so I had to throw it away.
Hi Michelle, we're sorry to hear that we did not meet your expectations. We currently experimenting with the snacks in a new format and created this "Snacks Around the World" box. We want to make things right and make sure you're happy, we also received your email and will respond accordingly.
never recieved box
Hi Donna, we're sorry to hear that. We did receive the order you placed on 12/30/22 however, there was a problem with the shipping address. We have sent you multiple emails but did not hear back from you. We decided to cancel the order and process a refund on 1/17/23, an email notification was sent to you about this. You may place a new order and we'll be happy to process it for you. Hope that we're able to resolve your concern and you may contact us for further questions or concerns.
I enjoyed all the treats in the box. I ate everything in a weekend. :) I really liked that you also included a recipe card and facts about the country.
It was amazing
Thank you for your review, Philip! We will share this with the team to let them know how we are doing! Cheers!
My kids get so happy every time our treats box arrive. We're very curious to see what country each month will bring and we always enjoy the facts and description cards as well. Definitely worth the wait every month.
Thank you so much for this review and we really appreciate you being a customer! We’re here for you anytime!
We loved the snacks from Italy!!!!
We're happy to see that you had a 5-Star experience. Thank you so much for sharing!
I first learned about this box from Fabric Patch a quilt shop youtube channel. They received a box and described each and every item in the box. I loved how they give you so much information about the country of the month and explain about each product. I enjoyed that unboxing so much that I ordered 3 month subscriptions for 3 of my family members and friends, and I would not miss out , so I ordered a monthly box for me to enjoy. We all loved out first box and are eagerly awaiting the next one. You will not be sorry if you order this box!
Hi Barbara, we're glad to know that you loved the Treats experience, and thank you for sharing this feedback. Looking forward to your next Treats box.
Loved the products!
Awesome feedback! Thank you!
Order was rectified
We're so sorry for the confusion, please accept our deepest apology. Sounds like you intended to order our Premium Box containing 10+ items, but you accidentally ordered our Standard Box containing 5+ items instead, which is not a problem, we can help you fix this and want to make sure you have a fun and happy experience! We're sending you an email to help get this resolved for you, right away, we're at your service!
Enjoyed most months so far.
The team here at Try Treats is thrilled to receive such a great rating. Thank you so much!
I love the history and information about the area the treats are from that are included in the box. I also feel like there is good communication with the sender on issues with the order.
Thank you for that wonderful feedback and we're glad that we're able to impress you. Rest assured that we will strive harder to improve our boxes as well as our customer service. Thanks again!
Just a little disappointed when my daughter opened box. Two of the items they didn't have, which one of those was a bag of chips. They substituted them for two small candy bars. So, she ended up with 5 small candy bars. Not much eye appeal or variety. Hoping next two boxes will be better😊