Q: From what I have read 📚 you only ship within the US is this correct? I was looking to subscribe but if you don't ship outside the US then I guess I am outa luck.....Asked by Jennifer R., February 2023
Hello Jennifer, we can ship outside but you would have to contact us at 8552582822 and we would have to charge the difference for the shipping cost.
Q: I bought and paid for 6 months of this on 11/22/2022 but have not received the first one yet. When can I expect it? Asked by Crystal B., December 2022
Hello Crystal,
Shipping Policy:
Following boxes ship on the 5th of the month,
Renews monthly on the 11th
Order between the 1st-10th to have your crate shipped by the 14th. If you place your order after the 11th of the month, your crate will be shipped on the 5th of the following month. Subsequent boxes ship on the 5th.
Only ships within United States.
Hope this helps.
Q: How do I get in contact with someone emailing hasn't worked ain't received a reply waiting on my first box Asked by John B., December 2021
Hello John,
We apologize you did not receive a response it looks like you emailed us yesterday. Our normal email response time is 1-2 business days. Please keep in mind that we are not open on the weekends. Our business hours are Monday-Friday 9AM-5PM EST. If you are looking for a faster response please contact us directly via phone and speak with one of our representatives.
It looks like the last time you reached out was on the 15th of December about when your package would ship. We responded to your inquiry Fri December 17th with tracking details for your shipped package. If you did not receive this email please give us a call at 855-258-2822.
Should you have any questions, please contact us again.
-ClubTac HQ
Q: I ordered a box a few months ago and it contained an awesome SOG Manchette. My son loves it so much that he took it. Is there a way for me to order another one in my next crate? Asked by Jackson L., December 2020
Hello Jackson!
Absolutely there is a way. All you would need to do is call ClubTac HQ at 855-258-2822 and we would be more than happy to assist. Also for any other gear you LOVE and would like to get another, all you would have to do is go to our ClubTac bunker website. Unfortunately CrateJoy does not allow us to add links but this site allows you to purchase gear that you have seen in your previous crates. Thank you and have a wonderful Holliday.
ClubTac HQ
Great customer service as I had to change my delievery address, great products and looking forward to my next box. I would definitely recommend Club Tac!
look forward to the next box it like christmas every time.
$30 tiny metal cup is both absurd and lame. The jerky was nasty but I can overlook that.
Was hoping for better stuff considering the amount paid a first aid kit, a small cup, and cedar fire starter didn't seem worth the $70-$80 spent
Spent $80.00 for the Club Tac box and for what I received I could of gone to my local store and bought 3times that. The cup is cheaply made and the little first aid is so small that its useless. For $80.00 I only received $15.00 maybe of stuff. Dont waste your money on this cheap stuff.
Cheap items for price of crate. Six-month sub and I got 4x Mini First aid kits, 6x Glo-sticks, 4x towel tablets, and a Paper Flag. Most of the items listed on the insert were NOT in the box.
The advertising is false compared to what you actually receive.
I can’t begin to tell you how big of a disappointment all of this was. The box was was a month late and when it arrived, it had more marketing material than it did items. I thought I would try out the premium tier at $180. Nothing in this box came close to being over a $10 item. One of the items was HAND SANITIZER. For that much money, they could have done so much better. I was conned by this con-artist of a company. Don’t waste your money. I’m sure they will alter my review per their review policy per below:’
Reviews may undergo editorial review to ensure that they meet our content guidelines. We reserve the right to edit, delete, or consolidate reviews.
I never received my first box!
Money withdrawn from account a month ago.. signed up in beginning of march... still haven't seen any package delivered. Is after Easter now.. if nothing shows un in next day or two i will Canceling and disputing the charges with my bank ....
This box was far below expectations. Previously tried the battle box at the same price point and there is no comparison between the two. If you are looking for a subscription box for tactical and survival gear, I to not recommend this. Of the 3 boxes we received only one small first aid kit would be of use everything else was just very strange filler items.
Photo credits; courtesy of a loyal ClubTac member.
Photo credits; courtesy of a loyal ClubTac member.
Another loyal female customer who loves our gear.
This box is from last year and the customer could not wait to let us hear about how happy they were.
We currently have one of the largest stocks in FDA approved face masks, KN95 and 3m masks, hand sanitizer, and TOILET PAPER!
This is our newest box for Premium members.
May 2023
April 2023
March 2023
December 2022
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June 2022
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